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技術支持

technical support

專注專業 體外診斷

Focus on professional in vitro diagnosis

保修期限及售后服務

三．在要求提供保修服務或需相關資料時，請直接以電話、電報、信函、傳真的形式與我公司技術服務中心聯系；如與其他人員或部門聯系，有發生信息傳遞中斷的可能，會直接影響您的正常使用及我們維修服務的速度。

Warranty period and After-sales Service 

1. We assure our customers that we will provide one-year warranty for the whole machine and its accessories (except fragile parts and consumables) from the date of installation. Our company will not provide free warranty service for the following reasons: 1. Unauthorized disassembly, modification of the instrument caused by the failure. 2. In the use, handling the process of inadvertent beating, falling and caused by the failure. 3. Failure due to lack of proper maintenance or failure to meet environmental use requirements. 4. Failure due to incorrect operation as required by the operation manual. 5. Damage to instruments and accessories caused by human activities. 6. Failure caused by self-repair without our company's permission. Kill. Caused by an unstable local voltage. 8. Loss or damage caused by external causes, such as lightning strike, fire, earthquake, theft, misuse or abuse of the fault or damage, etc. . 9. Damage caused by other equipment or by connecting other equipment without authorization. 10. Loss, damage or injury caused by delay in service request, etc. . Please contact our technical service center directly by telephone, Telegraph, letter or fax when you request Warranty Service or need related information. If you contact other personnel or departments, there is a possibility of interruption of information transmission, will directly affect your normal use and the speed of our maintenance services.

      廣真生物于2014年7月在工商注冊成立，主營：體外診斷（含冷鏈）、醫療器械、設備耗材、培真廿四味等產品。公司服務團隊由多名超十五年行業經驗核心骨干成員組成，具備專業、持續、穩定的售前售后服務能力。

       經營范圍(具有進出品經營資質)：生物技術研發及銷售：I / II/III類醫療器械耗材（具有冷鏈/植入/介入資質）；租賃，維修：醫療器械；保健食品，特殊用途配方食品；信息技術咨詢服務等等經營資質齊全。